Privacy Policy

Effective Date: May 4, 2026

Last Updated: May 4, 2026

Introduction

This Privacy Policy explains how RUNNR ("RUNNR," "we," "our," or "us") collects, uses, shares, and protects information when you use our website, iOS app, and related services (collectively, the "Services").

RUNNR is an AI-powered running coach built around Apple Health. At launch, the iOS app requires Apple Health access so RUNNR can detect completed runs and adapt your training plan.

Information We Collect

Information You Provide or Authorize

Account and Sign-In Information

  • Name and email address from Sign in with Apple or Google sign-in
  • Profile photo if your sign-in provider shares one with us
  • Provider account identifiers needed to authenticate your account

The current iOS app supports Sign in with Apple and Google sign-in. It does not use a standalone username/password account system.

Profile and Onboarding Information

  • Date of birth
  • Biological sex / gender information used for training personalization
  • Weight or body mass, if available
  • Running goal, target event distance, training days, long-run day, preferred time, and related preferences
  • Selected coach, unit preferences, and other profile settings

Apple Health Data

With your permission, RUNNR reads data from Apple Health that is relevant to training, recovery, and workout detection. This may include:

  • Workouts and workout metadata
  • Workout dates, duration, and activity type
  • Distance walking/running
  • Active energy burned
  • Step count
  • Heart rate and resting heart rate
  • Body mass / weight
  • Date of birth and biological sex, if you have added them in Apple Health

Google Calendar Information

If you choose to link a Google account for calendar features, we may access the information necessary to create workout events in your calendar and keep your training schedule aligned with your plan.

Subscriptions and Purchases

If you purchase a subscription through Apple, we may process subscription-related data such as product identifiers, transaction identifiers, original transaction identifiers, receipt validation data, and subscription status.

Support and Communications

  • Messages you send to us for support
  • Information you share when contacting us about your account, subscriptions, or privacy

Information We Collect Automatically

Technical and Usage Information

  • App version, operating system, device type, and basic technical diagnostics
  • Crash, error, and troubleshooting information
  • Basic website and backend request data such as IP address, browser information, and timestamps

Notifications

If you allow notifications, we may store your notification permissions, Apple push token, and notification interaction data so we can send workout reminders and other app-related alerts.

How We Use Your Information

  • Authenticate your account and keep you signed in
  • Create, personalize, and update your training plan
  • Detect completed runs and analyze your training consistency
  • Provide AI-generated coaching, guidance, and plan adjustments
  • Sync workouts and schedule data with connected services you choose to use
  • Send reminders, run alerts, and app-related notifications
  • Process purchases, restore subscriptions, and validate subscription status
  • Respond to support requests and troubleshoot issues
  • Maintain security, prevent abuse, and comply with legal obligations
  • Improve RUNNR's product experience and coaching systems

Our Commitment to Your Health Data

We will NEVER:

  • Sell your health data to third parties
  • Use your health data for third-party advertising
  • Share your health data without your consent except as needed to operate the Services or comply with law

We DO:

  • Use health data to personalize coaching and adapt your plan
  • Protect health data with technical and organizational safeguards
  • Limit access to health data to people and service providers who need it to operate RUNNR

How We Share Information

Service Providers and Platform Partners

We share information with trusted providers only as needed to operate RUNNR. Depending on the feature you use, this may include providers that support hosting, infrastructure, authentication, Apple Health integration, subscription processing, notifications, Google Calendar integration, and AI-generated coaching features.

Legal and Safety Reasons

We may disclose information if required by law or if we believe disclosure is necessary to protect rights, safety, security, or the integrity of the Services.

We Do Not Sell Personal Information

  • We do not sell your personal information to advertisers or data brokers
  • We do not use your health data for ad targeting
  • We do not make your workout data public to other users

Your Choices and Rights

Apple Health Permissions

You can manage Apple Health permissions in the Health app and in iOS settings. Because the current iOS app relies on Apple Health to function as intended, removing Health access may limit or prevent core coaching features from working properly.

Google Access

If you link Google for calendar features, you can relink or revoke that access through your Google account settings.

Profile Updates

You can update certain profile information and preferences in the app settings.

Access, Export, and Deletion Requests

To request access to your data, request an export, or request deletion of your account and associated data, contact us at privacy@runnrapp.com.

Data Retention

We retain information for as long as needed to provide the Services, maintain account functionality, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need the information, we will delete or de-identify it as appropriate.

Data Security

We use reasonable technical and organizational safeguards designed to protect your information. No system is completely secure, but we work to reduce risk and limit access appropriately.

Children's Privacy

RUNNR is not intended for children under 14, and we do not knowingly collect personal information from children under 14. If you believe a child under 14 has provided us with personal information, contact privacy@runnrapp.com.

AI Features

RUNNR uses AI features to help generate coaching guidance, plan adjustments, and training-related responses. These features may use relevant account, training, and health-related context needed to produce useful output on your behalf.

We do not use your data to sell it to third parties, and we do not use your health data for advertising.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the website, in the app, or by other appropriate means.

Contact Us

Questions about privacy? Contact us at:

Your trust matters to us. RUNNR exists to help you train better, not to exploit your data.

Happy running!